Terms and Conditions of Sale

Version: 1.0

Effective Date: April 23, 2026
Last Updated: April 23, 2026
Between the undersigned:

Jérémie Melki, sole trader (in French : “Entrepreneur Individuel”), representing “Let’s Work in French”, whose registered office is located at:

29, rue de Soisy
95120 Ermont
FRANCE

SIREN number: 850 099 599
SIRET number: 850 099 599 00035
Email: contact@letsworkinfrench.com
Phone: +33 6 63 67 45 48

Hereinafter referred to as “the Provider”

And

Client X,
Hereinafter referred to as “the Client”

The Provider and the Client are hereinafter collectively referred to as “the Parties”, or individually as “the Party”.

ARTICLE 1 - PURPOSE
This agreement concerns the provision of providing professional French training in different work situations (objectives fixed during the first 30 minute video call: job interview, meetings with stakeholders or members of the company, exhibition booth, conversations with colleagues…), under the terms described below:
  • 60-minute Zoom sessions (video call) and booked via Calendly
  • Materials shared via Google Drive
ARTICLE 2 - SERVICE DELIVERY
  • Video call: All the sessions will be given by the Provider to the Client by Zoom
  • Session booking: The Client will book the sessions via Calendly
  • Materials: The Provider will share it via Google Drive, the Client will need a Google account to access the materials before the first session

The Client is responsible for having a stable internet connection.
The Provider cannot be held responsible for technical issues on the Client’s side.
The Provider undertakes to provide the services with reasonable care and professionalism.

ARTICLE 3 - FEES

In return for the service described in Article 1, the Client agrees to pay the amount of:

  • Professional French Session (1 session): 80€ including taxes
  • Essential Professional Pack (5 sessions): 390€ including taxes
  • Professional Fluency Pack (10 sessions): 760€ including taxes
  • Professional Mastery Pack (15  sessions): 1110€ including taxes
During the first 30 minute video call, a specific offer with a different price other than the above packages can be suggested by the Provider to the Client for specific objectives. A session duration other than 1hour can also be suggested.
ARTICLE 4 - PAYMENT TERMS

Payment shall be made at least 24hours before the first session, here are the accepted payment method:

  • Wire transfer
  • Credit Card (Stripe link)
  • Revolut transfer
  • Wise transfer

Both the invoice including the payment method (chosen by the Client) and The Terms and Condition of Sale Document will be sent by email.
The Terms and Condition of Sale Document has to accepted by responding to the email with the following sentence:

“I confirm that I have read, understood, and accepted the Terms and Conditions provided, and I agree that my payment constitutes full acceptance of these terms.”

In the case of the Stripe payment, you also shall tick the “Terms and Condition of Sale” box included in the Stripe link.

Without payment nor Terms and Condition of Sale acceptance, no access to lessons or resources will be granted.

ARTICLE 5 - VALIDITY OF SERVICES

Sessions included in a package must be used within a limited period from the date of purchase:

  • Professional French Session (1 session): valid for 1 month
  • Essential Professional Pack (5 sessions): valid for 3 months
  • Professional Fluency Pack (10 sessions): valid for 6 months
  • Professional Mastery Pack (15  sessions): valid for 9 months
If a specified offer has been suggested by the Provider to the Client during the first 30 minute video call, a specific validity will be applied to his offer.
 
Any session not used within the applicable validity period will be definitively lost and cannot be refunded or extended.

Packages are personal and non-transferable.

ARTICLE 6 - SCHEDULING, RESCHEDULING, LATE ARRIVALS AND CANCELLATIONS

Each session is booked by the Client up to 24 hours in advance.

A session may be rescheduled up to 24 hours in advance, subject to agreement by both Parties.
After this deadline, no rescheduling or refund will be possible.

During a Zoom video call session, the Provider will wait a maximum of 15 minutes for the Client.
After this period, the session will be considered as a missed class by the Client and will not be rescheduled or refunded.
If the Client is late, the lost time will not be made up.

Cancellations do not entitle the Client to a refund, except in duly justified exceptional circumstances, at the sole discretion of the Provider.

ARTICLE 7 - RIGHT OF WITHDRAWAL

The Client has a period of 14 days from the conclusion of the contract to exercise their right of withdrawal, without giving any reason.
To exercise this right, the Client must notify the Provider by email with a clear statement of their decision to withdraw.

In the event of withdrawal, all payments received will be refunded within 14 days.

If the Client requests that the services begin before the end of the withdrawal period, the Client expressly waives their right of withdrawal.

If the Client exercises the right of withdrawal after the service has begun without an explicit waiver, the Provider shall refund the Client for the unused portion of the services.
The amount corresponding to the services already provided shall be retained by the Provider on a pro rata basis.

ARTICLE 8 - TERMINATION

Either Party may terminate the contract at any time.

In the event of termination by the Client, any sessions already paid and not yet used will remain subject to the validity period defined in Article 5 and will not be refunded.

In the event of termination by the Provider, any unused sessions will be either rescheduled or refunded on a pro rata basis.

Termination does not affect sessions already completed.

ARTICLE 9 - LIABILITY

The Provider is bound by an obligation of means and not of result.
The Provider undertakes to provide the services with reasonable care, professionalism, and diligence.
The Client acknowledges that language learning and professional communication improvement depend on many factors, including personal effort, consistency, and practice outside of sessions.
Therefore, the Provider does not guarantee any specific results, level improvement, or professional outcomes.

ARTICLE 10 - FORCE MAJEURE

The Provider cannot be held responsible for partial or total non-performance of the contract in cases of force majeure (power outages, internet issues, natural disasters, illness, etc.).

ARTICLE 11 - LEGAL GUARANTEES

The Provider is bound by the legal guarantees applicable under French law.

The Client benefits from the legal guarantee of conformity and the legal guarantee against hidden defects, under the conditions provided by applicable law.

These guarantees apply independently of any commercial guarantee that may be granted.

ARTICLE 12 - CONSUMER MEDIATION

In accordance with Articles L.612-1 and following of the French Consumer Code, the Client has the right to refer any dispute to a consumer mediator free of charge.

The Provider adheres to the following mediation service:
Société de la Médiation Professionnelle (SMP)
https://www.mediateur-consommation-smp.fr/

The Client may submit a request for mediation after having attempted to resolve the dispute directly with the Provider.

ARTICLE 13 - INTELLECTUAL PROPERTY

All materials, documents, and content provided by the Provider are protected by intellectual property laws.

They are strictly for the personal use of the Client and may not be shared, reproduced, distributed, or used for commercial purposes without prior written consent from the Provider.

ARTICLE 14 - APPLICABLE LAW AND JURISDICTION
These Terms and Conditions are governed by French law.
In the event of a dispute and failing amicable resolution, the competent courts shall be those determined in accordance with applicable legal rules.